Challenging a benefit decision

Council tax support appeals

After asking us to reconsider our decision, you can request an appeal to an independent tribunal if you still disagree.

To check who can appeal, go to if your think a decision is wrong.

How to appeal

From the date on our decision letter, you have up to 2 months to complete the appeal form at Valuation Tribunal Service: council tax reduction appeal.

You cannot appeal to the Valuation Tribunal Service about the fairness of our council tax support scheme. They can only decide whether we have applied the scheme correctly in your case.

Telling us about your appeal

You should let us know if you appeal to the Valuation Tribunal Service, telling us the reason for your appeal.

Benefits section
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL

: [email protected]