How to send us a compliment

Our staff try to do their very best for Thurrock residents, and many make an extra special effort.

We feel it's important that members of staff who've done a good job receive positive feedback.

If you would like to compliment a member of staff or a team, please tell us by email, phone or in writing.

We will make sure the individual and their manager gets to hear about it.

Why positive feedback is important

It's as important for us to understand what we've done very well as it is to understand what we may not have done so well.

Your positive feedback helps us make sure we give a high standard of service to all our residents.

Many thanks for taking the time and trouble to let us know.