Bus services can be affected by severe weather, heavy traffic, roadworks and other factors. Before you travel, you can check for notices of any change to bus timetables by going to the website of the relevant bus operator: Ensignbus, First Essex, NIBS Buses or Transport for London.
Until the end of December 2024 you can get any single bus ticket for a maximum fare of £2 on all bus routes in Thurrock, except those operated by Transport for London.
Most bus stops in Thurrock are marked with a white sign that says 'Bus Stop' and shows which bus routes use it. At Grays and Lakeside bus stations, each stop has a sign showing a number or letter of each bay.
The signs tell you the bus stop code, which is usually 7 letters that begin 'thu'. You can use this code when planning journeys on the Traveline website or checking our bus route destination finder, below.
Many bus stops also have shelters with seats and electronic signs that show when the next buses are expected to arrive.
Major bus stops in Thurrock and the greater Essex area have electronic signs that display bus service numbers, destinations and timetable information.
The service – called real-time passenger information – provides live departure information on routes where buses have vehicle location technology on board.
Predicted arrival times will change depending on traffic movement. On the screen:
Sometimes signs will show scheduled times from timetables rather than actual live running times. Scheduled information is shown using the 24-hour clock format – for example, 14:25 is 2:25pm.
When roadworks are taking place on a bus route, it may not be possible for buses to call at one or more bus stop nearby. We will always try to give advance notice when roadworks will affect bus timetables.
Organisations with a right to carry out roadworks can ask for a bus stop to be suspended as part of their application for works, using the form below.
From 1 October 2023, the charge for suspending each bus stop is:
Apply for works affecting the public highway or public rights of way
For more information on this form, go to planned roadwork and new requests.
