Freedom of information response

Mobile Telephony Services

Please provide complete answers to the following questions:

Organisation details

1.       What is your organisation's name?  Thurrock Council

2.       How many full-time employees are at your organisation? 1604

3.       Who is your mobile phone network provider? – Virgin Media O2 and Vodafone

Renewal

4.       Did you switch on last renewal? - No

5.       When did you renew the last time? – Virgin Media O2 - 1/4/24.  Vodafone is rolling annual contract for each sim

6.       What is the contract length? – Virgin Media O2 - 24 month + 12 month extension option.  Vodafone - as above contracts are annual rolling

7.       Did you use a Framework, if so which one? – Virgin Media O2 - RM6261.  Vodafone - None

Contract and usage details

8.       How many total connections do you currently have? – 2,159.  VM02 = 2,107 and Vodafone = 52

9.       How many connections are Voice only? – 80.  VM02 = 54 and Vodafone = 26

10.      How many connections are Voice and Data? – 1,819.  VM02 = 1,811 and Vodafone = 8

11.      Do you use a shared data bundle, if so, what is the data allowance? – VM02 yes 2TB.  Vodafone no shared bundle

12.      What is your average data usage of the last 3 months? – VM02 1.79 TB and Vodafone 3.5 GB

13.      Please provide your total mobile phone contract costs for July 2023 (excluding purchase of handsets):  - Not available, data only held for one year

14.      Please provide your total mobile phone contract costs for August 2023 (excluding purchase of handsets): - VM02 = £10,240.35 and Vodafone = £1,415.64

15.      Please provide your total mobile phone contract costs for September 2023 (excluding purchase of handsets): - VM02 £10,215.59 = and Vodafone = N/A invoiced quarterly

16.      Please provide your total mobile phone contract costs for October 2023 (excluding purchase of handsets): - VM02 £10,156.77 = and Vodafone = N/A invoiced quarterly

17.      Please provide your total mobile phone contract costs for November 2023 (excluding purchase of handsets): - VM02 £10,224.90 = and Vodafone = £1,302.54

18.      Please provide your total mobile phone contract costs for December 2023 (excluding purchase of handsets): - VM02 £10,172.92 = and Vodafone = N/A invoiced quarterly

19.      Please provide your total mobile phone contract costs for January 2024 (excluding purchase of handsets): - VM02 = £10,164.81 and Vodafone = N/A invoiced quarterly

20.      Please provide your total mobile phone contract costs for February 2024 (excluding purchase of handsets): - VM02 = £10,119.45 and Vodafone = £1,121.11

21.      Please provide your total mobile phone contract costs for March 2024 (excluding purchase of handsets): - VM02 = £10,165.88 and Vodafone = N/A invoiced quarterly

22.      Please provide your total mobile phone contract costs for April 2024 (excluding purchase of handsets): - VM02 = £6,792,18 and Vodafone = N/A invoiced quarterly

23.      Please provide your total mobile phone contract costs for May 2024 (excluding purchase of handsets): - VM02 = -£2,108.56 (moved to new contract mid month) and Vodafone = £1,168.20

24.      Please provide your total mobile phone contract costs for June 2024 (excluding purchase of handsets): - VM02 = £2,351.94 and Vodafone = N/A invoiced quarterly

25.      Is VAT included in the above figures? - No

26.      Do you have a hardware fund, if so, how much and is it included in the monthly spend? – No for both suppliers

27.      Do you host any mobile phone masts on your premises, if so, how many and who provides them? - No

28.      Who is the primary contact for this contract? – ICT Contract Manager